---
title: "Do I need to submit my postal test on the Fernox App?"
description: "Postal test kits require app submission for tracking and processing, except the System Health Check, which is fully paper-based."
url: https://help.fernox.app/en/articles/10-do-i-need-to-submit-my-postal-test-on-the-fernox-app
collection: "General Information"
updated: 2026-10-02
language: en
alternates: [es, de, fr-be, nl, fr, pl, cs, nl-be, ro, sv, tr, sk]
---

# Do I need to submit my postal test on the Fernox App?

Postal test kits require app submission for tracking and processing, except the System Health Check, which is fully paper-based.

Yes — for most postal test kits, you’ll need to submit your test through the Fernox App before sending your sample. This applies to:

-   Water Quality Test
    
-   Diagnostic Water Test
    
-   Commercial Water Test
    
-   Commercial Fill Water Test
    

Submitting your test through the app enables tracking and ensures your results are processed and reported correctly.

**The only exception is the System Health Check, which is a fully paper-based test kit and does not require submission via the app.**