---
title: "Contact Us"
description: "If you can’t find the answers you need, reach out to us. We’re here to assist you promptly."
url: https://help.fernox.app/en/articles/130-contact-us
collection: "Troubleshooting & Support"
updated: 2026-10-15
language: en
alternates: [de, es, cs, nl, pl, fr-be, fr, nl-be, ro, sk, sv, tr]
---

# Contact Us

If you can’t find the answers you need, reach out to us. We’re here to assist you promptly.

We offer several ways to get the support you need:

**Live Chat & WhatsApp**  
  
Use our new Live Chat widget or WhatsApp integration to get fast answers from our **Kai Bot**. Kai Bot is available to help with common product questions, Fernox app guidance, and feature information.  

[WhatsApp](https://wa.me/447471353938)

**Speak with Our Support Team**  
  
If you need assistance with a specific query, you can connect with one of our support agents through the Live Chat widget during normal business hours.  

**Email Support**  
  
For complex enquiries, technical troubleshooting, account management, or advanced questions about the Fernox App, email [**digital@fernox.com**](mailto:digital@fernox.com).  

[Email Digital](mailto:digital@fernox.com)

For product-related enquiries, technical advice, or test result queries, please contact [**tech@fernox.com**](mailto:tech@fernox.com).

Our team will be happy to assist you and ensure your enquiry reaches the appropriate support team.  

Email Technical