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Apply for Manager Access

At this time, Managers can only access data from other users through the web portal, available at https://fernox.app. All users—whether new or existing, using the Fernox App, the web portal, or migrating from our older Water Test Apps—must self-register. If a Manager does not plan to submit water samples themselves, they can simply register via the web portal and do not need to download or use the Fernox App.

Applying for Manager Access via the Fernox Web Portal

  • Log into your account on the web portal.

  • Once logged in, go to the top right section of the dashboard and select the Profile icon.

  • Select Manager Access.

  • Tick the box to confirm that you agree to the Privacy Policy.

  • Click on Request Access.

Done!

Applying for Manager Access via the Fernox App

Whilst you cannot access manager-level features directly within the Fernox App, you can still request manager access. The next time you log in to the Fernox Web Portal, our team will review and process your request.

  • Log into your account on the Fernox App.

  • Once logged in, select the Profile icon at top right section of the screen.

  • Select Manager AccessRequest Access

  • Select the manager type access you require.

  • Tick the box to confirm that you agree to the Terms & Conditions.

  • Click Submit.

Done!

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