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Sending a New/Existing Test To Benchmark

Once your accounts are connected, you can send your test results to Benchmark when submitting a new or existing test.

Submitting a new test to Benchmark:

  1. Once your Fernox App account and Benchmark App are connected, open the Fernox App and complete your water test as usual.

  2. Submit your test in the Fernox App.

  3. Once submitted, you will be taken directly to the test details page.

  4. At the bottom of the page, select Send Data to Benchmark.

  5. A pop-up will appear with the reason for sampling, heating appliance's serial number and post code, these fields need to match the ones entered within the Benchmark App.

  6. Select the option to send your data to Benchmark.

  7. Once your information has been successfully sent, a confirmation screen will appear showing your submission details.

You will then have two options:

  • Return to Benchmark: Go back to the Benchmark App.

  • Submit Another Test: Start submitting another water test in the Fernox App.

Sending an Existing Test to Benchmark

You don't have to send your test results to Benchmark immediately after submitting a test. You can also send previously submitted tests at any time.

  1. Open the Fernox App.

  2. Find and open the test you want to send.

  3. Go to the test details page.

  4. Select Send Data to Benchmark.

  5. Enter or check the heating appliance's serial number and select the service type if prompted.

  6. Submit your information to Benchmark.

Once the submission is successful, you will see a confirmation screen with the submission details and the option to return to Benchmark or submit another test.

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Make sure that the heating appliance serial number is already registered within the Benchmark App before submitting your new or existing test. Otherwise, you may encounter an error.

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