Section | Details recorded |
|---|---|
Submission | Date, kit reference and who carried out the test |
Sample details | Customer and project references, overall status (passed or failed) and reason for sampling, such as servicing |
Address | Where the system is installed |
Property details | Heat appliance manufacturer, serial number and age, system type and age, and the inhibitor or protector used |
Results | The reading for each test: turbidity, inhibitor, corrosion and pH |
Conclusion | Report conclusion based on the test metrics. |
Recommendation | Any action needed to bring the system back into compliance |
This anonymised report comes from a heat pump system over 10 years old, protected with Fernox HP-5 and tested during a routine service. It passed every test:
The report concluded that the system complies with BS 7593:2019 and should be re-sampled in one year. Because it passed, no corrective action was recommended.
The report is emailed to you, and you can choose to send it to your customer and other contacts too. Every report is also stored in your account, so you can find it later in the app or the Fernox web portal.
Linked managers can also choose to receive reports submitted by the engineer.
That makes the report useful well beyond the day of the visit:
For the customer: clear evidence that their system was tested and is protected.
For warranty claims: a dated record of water quality to show the boiler manufacturer.
For your business: a searchable history of every system you've tested, ready for any future call-out.
