---
title: "Enabling location access"
description: "Enable Location Access for the Fernox App"
url: https://help.fernox.app/en/articles/23-enabling-location-access
collection: "Device Troubleshooting"
updated: 2026-10-05
language: en
alternates: [de, es, nl-be, fr, nl, cs, fr-be, pl, sv, tr, ro, sk]
---

# Enabling location access

Enable Location Access for the Fernox App

When first prompted tap Allow on the “App Would Like to Access Your Location” dialog.

If you’ve already denied access follow these steps on your Android or iOS device:

**iOS**

1.  Open Settings → Privacy & Security → Location Services
    
2.  Make sure that Location Services is on
    
3.  Scroll down to find the Fernox App
    
4.  Tap the app and select an option “While Using the App”.
    
5.  Relaunch the app to confirm the change
    

Read more: [https://support.apple.com/en-us/102647](https://support.apple.com/en-us/102647)

**Android**

1.  Open Settings → Apps & notifications (or Apps)
    
2.  Manage Apps → Fernox App → Permissions
    
3.  Tap Location → choose ”Allow only while using the app”
    
4.  Relaunch the app to confirm the change
    

Read more: [https://support.google.com/android/answer/9431959?hl=en-GB](https://support.google.com/android/answer/9431959?hl=en-GB)