---
title: "Submitting samples on the Fernox web portal"
description: "Samples Can Only Be Submitted via the App"
url: https://help.fernox.app/en/articles/39-submitting-samples-on-the-fernox-web-portal
collection: "Account Troubleshooting"
updated: 2026-10-05
language: en
alternates: [es, de, nl, pl, fr, fr-be, cs, nl-be, sk, ro, tr, sv]
---

# Submitting samples on the Fernox web portal

Samples Can Only Be Submitted via the App

Sample submissions must be done through the mobile app; the web portal cannot be used for this purpose.