---
title: "Issues with scanning Heat Appliance Serial Number"
description: "Scanning or Entering Heat Appliance Serial Numbers"
url: https://help.fernox.app/en/articles/49-issues-with-scanning-heat-appliance-serial-number
collection: "App Troubleshooting"
updated: 2026-10-05
language: en
alternates: [es, de, fr, pl, fr-be, nl, nl-be, cs, sk, ro, sv, tr]
---

# Issues with scanning Heat Appliance Serial Number

Scanning or Entering Heat Appliance Serial Numbers

Make sure the barcode is clean and well-lit before scanning. If the serial number is unclear or the barcode is damaged, you can enter the heat appliance serial number manually.